Outage in Builder Prime
ACH payment errors
Resolved Minor
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Outage Details
We are seeing elevated errors when processing ACH payments in Builder Prime. We have escalated with our payments partners and are closely monitoring the situation.
Components affected
Builder Prime Web and Mobile AppsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/27/2025 04:31PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 03/27/2025 03:27PM
The issue has been identified and our partners are working on a fix right now.
INVESTIGATING
about 2 months ago - at 03/27/2025 02:43PM
We are seeing elevated errors when processing ACH payments in Builder Prime. We have escalated with our payments partners and are closely monitoring the situation.
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