Outage in BuildingLink

Site Outage

Resolved Major
January 28, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports that some users are intermittently unable to access the BuildingLink website, or specific pages at this time. We are working to restore service as quickly as possible. If you have installed ConciergeLink or GEO and have previously logged into these apps, you should be able to continue to work until service is restored. Your data will sync to the website as soon as full functionality is restored. Feel free to subscribe to this incident and updates will be provided as soon as possible. Thank you for your patience.
Components affected
BuildingLink Management Portal BuildingLink Email BuildingLink TimeTracker BuildingLink Valet BuildingLink ConciergeLink BuildingLink KeyLink BuildingLink Resident Portal BuildingLink Resident BuildingLink Geo
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/28/2023 04:17PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/28/2023 03:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/28/2023 03:10PM

The issue has been identified and a potential fix is being implemented. Our team is still actively investigating and monitoring.

INVESTIGATING over 2 years ago - at 01/28/2023 02:19PM

We have received reports that some users are intermittently unable to access the BuildingLink website, or specific pages at this time. We are working to restore service as quickly as possible. If you have installed ConciergeLink or GEO and have previously logged into these apps, you should be able to continue to work until service is restored. Your data will sync to the website as soon as full functionality is restored.

Feel free to subscribe to this incident and updates will be provided as soon as possible.

Thank you for your patience.

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