Outage in BuildingLink

GEO App - Longer than normal syncing times

Minor
June 25, 2025 - Started about 1 month ago
Official incident page

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Outage Details

We have received reports of app performance issues resulting in users experiencing longer than normal syncing times. This is only affecting iPhone/iPad users at this time. Our team is actively investigating and will resolve this issue as soon as possible. INVESTIGATION : Nous avons reçu des signalements de problèmes de performance de l’application entraînant des temps de synchronisation plus longs que la normale. Cela ne concerne pour l’instant que les utilisateurs d’iPhone/iPad. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento en la aplicación que están provocando tiempos de sincronización más largos de lo normal. Esto solo está afectando a los usuarios de iPhone/iPad por el momento. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
Components affected
BuildingLink Geo
Latest Updates ( sorted recent to last )
INVESTIGATING 11 days ago - at 07/16/2025 07:55PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 06/25/2025 07:38PM

We have received reports of app performance issues resulting in users experiencing longer than normal syncing times. This is only affecting iPhone/iPad users at this time. Our team is actively investigating and will resolve this issue as soon as possible.

INVESTIGATION :
Nous avons reçu des signalements de problèmes de performance de l’application entraînant des temps de synchronisation plus longs que la normale. Cela ne concerne pour l’instant que les utilisateurs d’iPhone/iPad. Notre équipe enquête activement et résoudra ce problème dès que possible.

INVESTIGANDO:
Hemos recibido informes de problemas de rendimiento en la aplicación que están provocando tiempos de sincronización más largos de lo normal. Esto solo está afectando a los usuarios de iPhone/iPad por el momento. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

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