Outage in BuildingLink

BuildingLink GEO APP - Events not syncing for IOS users

Resolved Minor
September 23, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

We have received reports that the BuildingLink GEO app is not currently syncing events (packages) that have been added via a staff mobile (IOS) device. The app may sync successfully, but new Events are not being pushed to the website at this time. Our team is working to get this issue resolved as soon as possible. EN COURS D'INVESTIGATION: Nous avons reçu des rapports indiquant que l'application BuildingLink GEO ne synchronise actuellement pas les événements (colis) ajoutés via un appareil mobile du personnel (iOS). L'application peut se synchroniser avec succès, mais les nouveaux événements ne sont pas envoyés au site web pour le moment. Notre équipe travaille à résoudre ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de que la aplicación BuildingLink GEO actualmente no está sincronizando los eventos (paquetes) que se han agregado mediante un dispositivo móvil del personal (iOS). La aplicación puede sincronizarse correctamente, pero los nuevos eventos no se están enviando al sitio web en este momento. Nuestro equipo está trabajando para resolver este problema lo antes posible.

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 09/26/2025 02:11PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/23/2025 07:05PM

We have received reports that the BuildingLink GEO app is not currently syncing events (packages) that have been added via a staff mobile (IOS) device. The app may sync successfully, but new Events are not being pushed to the website at this time. Our team is working to get this issue resolved as soon as possible.

EN COURS D'INVESTIGATION:
Nous avons reçu des rapports indiquant que l'application BuildingLink GEO ne synchronise actuellement pas les événements (colis) ajoutés via un appareil mobile du personnel (iOS). L'application peut se synchroniser avec succès, mais les nouveaux événements ne sont pas envoyés au site web pour le moment. Notre équipe travaille à résoudre ce problème dès que possible.

INVESTIGANDO:
Hemos recibido informes de que la aplicación BuildingLink GEO actualmente no está sincronizando los eventos (paquetes) que se han agregado mediante un dispositivo móvil del personal (iOS). La aplicación puede sincronizarse correctamente, pero los nuevos eventos no se están enviando al sitio web en este momento. Nuestro equipo está trabajando para resolver este problema lo antes posible.

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