Outage in BuildingLink
Send Email Classic - Adding Multiple Recipients (Intermittent Error)
Resolved MinorIncident Report
We have received reports of timeout errors when attempting to add multiple recipients in the "Send Email - Classic" module. Our team is actively investigating and will resolve this issue as soon as possible.
In the meantime, users can take advantage of the updated Send Email module by navigating to COMMUNICATE --> SEND EMAIL.
EN COURS D’INVESTIGATION :
Nous avons reçu des signalements d’erreurs de délai d’attente lors de la tentative d’ajout de plusieurs destinataires dans le module « Envoyer un e-mail – Classique ». Notre équipe enquête activement et résoudra ce problème dès que possible.
En attendant, les utilisateurs peuvent utiliser le module Envoyer un e-mail mis à jour en naviguant vers COMMUNIQUER → ENVOYER UN E-MAIL.
INVESTIGANDO:
Hemos recibido reportes de errores de tiempo de espera al intentar agregar varios destinatarios en el módulo “Enviar correo electrónico – Clásico”. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
Mientras tanto, los usuarios pueden utilizar el módulo actualizado Enviar correo electrónico navegando a COMUNICAR → ENVIAR CORREO ELECTRÓNICO.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/09/2026 03:58PM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/19/2025 10:21PM
A fix has been implemented and we ae monitoring the results.
SURVEILLANCE :
Un correctif a été mis en place et nous surveillons les résultats.
MONITOREO:
Se ha implementado una corrección y estamos monitoreando los resultados.
INVESTIGATING
about 2 months ago - at 12/15/2025 06:30PM
We have received reports of timeout errors when attempting to add multiple recipients in the "Send Email - Classic" module. Our team is actively investigating and will resolve this issue as soon as possible.
In the meantime, users can take advantage of the updated Send Email module by navigating to COMMUNICATE --> SEND EMAIL.
EN COURS D’INVESTIGATION :
Nous avons reçu des signalements d’erreurs de délai d’attente lors de la tentative d’ajout de plusieurs destinataires dans le module « Envoyer un e-mail – Classique ». Notre équipe enquête activement et résoudra ce problème dès que possible.
En attendant, les utilisateurs peuvent utiliser le module Envoyer un e-mail mis à jour en naviguant vers COMMUNIQUER → ENVOYER UN E-MAIL.
INVESTIGANDO:
Hemos recibido reportes de errores de tiempo de espera al intentar agregar varios destinatarios en el módulo “Enviar correo electrónico – Clásico”. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
Mientras tanto, los usuarios pueden utilizar el módulo actualizado Enviar correo electrónico navegando a COMUNICAR → ENVIAR CORREO ELECTRÓNICO.
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