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Outage in Buildkite

Increased latency and error rates

Resolved Minor
October 28, 2026 - Started 13 days ago - Lasted 33 minutes
Official incident page

Incident Report

Summary AI Generated

Buildkite's REST API and GraphQL experienced increased latency and error rates from approximately 22:30–22:45 UTC, lasting around 33 minutes. The incident was triggered by a database failover and primarily impacted a single customer. The platform stabilized by 22:45 UTC, and Buildkite is following up directly with the affected customer on the root cause.

We saw increased latency and error rates in REST and GraphQL for a subset of our customers starting around 22:30 UTC until 22:45. The platform has been stable since. We're investigating the root cause
Components affected
Buildkite REST API

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/28/2026 11:49PM

We identified that the majority of the impact was for a single customer and was caused by a database failover. We are investigating the cause and we will work with the impacted customer.

MONITORING 13 days ago - at 10/28/2026 11:17PM

We saw increased latency and error rates in REST and GraphQL for a subset of our customers starting around 22:30 UTC until 22:45. The platform has been stable since. We're investigating the root cause

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