Buildkite's REST API and GraphQL experienced increased latency and error rates from approximately 22:30–22:45 UTC, lasting around 33 minutes. The incident was triggered by a database failover and primarily impacted a single customer. The platform stabilized by 22:45 UTC, and Buildkite is following up directly with the affected customer on the root cause.
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We identified that the majority of the impact was for a single customer and was caused by a database failover. We are investigating the cause and we will work with the impacted customer.
We saw increased latency and error rates in REST and GraphQL for a subset of our customers starting around 22:30 UTC until 22:45. The platform has been stable since. We're investigating the root cause
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