Outage in Built
Authentication and Access Control Disruption
Resolved Minor
July 10, 2026 - Started 14 days ago
- Lasted about 2 hours
Incident Report
We are currently investigating an incident identified at 2:08 PM CT on 7/10 that is impacting all Built products, causing unexpected authentication prompts and unintended changes to feature access for some users. This incident was triggered by an outage from LaunchDarkly, a third-party provider. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Components affected
Built Deal Management Built Construction Loan Administration + Built Origination & Pipeline Management Built Construction Financials Built Nativ Built Lien Waivers (Legacy) Built Construction Loan Administration (CLA) Built Inspect App Built Third-Party Integrations Built Lien Waivers, Compliance and Payments Built Platform Built Project Administration Built Payments Built Invoice Management Built Lien Waiver Management Built Lien Waiver Management Built Payments Built Procore Integration Built Add-in Built Deal Management Built Add-in Built nCino Built Procore Built Quickbooks Online Built Yardi Built Authentication and User Management Built File Service Built Networking & CDN Built Notifications Built Reporting & Analytics Built AI Draw Agent Built Client Data Integrations Built Draw & Budget Management Built Diligence Services Built Inspection and Progress Reporting Built Project Administration Built Automated File Transfer Built Client Data Integrations Built Draw & Budget Management Built Marketplace Ordering & Fulfillment Built Project Administration Built Commitment Management Built Compliance Management Built Draw & Budget Management Built Invoice ManagementTrusted by 1,000+ teams
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INVESTIGATING
14 days ago - at 07/10/2026 07:40PM
We are currently investigating an incident identified at 2:08 PM CT on 7/10 that is impacting all Built products, causing unexpected authentication prompts and unintended changes to feature access for some users. This incident was triggered by an outage from LaunchDarkly, a third-party provider. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
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Vendors Cannot Submit Order in CLA+ - about 1 month ago
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