Outage in bunny.net
Video Delivery Failures on Basic DRM enabled Libraries
Resolved MinorIncident Report
Summary AI Generated
Bunny.net's Stream service experienced intermittent playback failures lasting 32 minutes, affecting video libraries with Basic DRM enabled, causing video freezes and 500 errors. Enterprise DRM and non-DRM libraries were unaffected. Engineers traced the issue to a faulty process on a single server handling Basic DRM transformations and resolved it.
We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).
Components affected
bunny.net Stream ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/23/2026 09:02AM
We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.
INVESTIGATING
2 days ago - at 07/23/2026 08:33AM
We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).
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