Outage in bvoip

Physical phones issue with call connection

Resolved Minor
August 19, 2024 - Started 4 months ago - Lasted 20 minutes

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Outage Details

We have had an influx of support calls about physical phones having issues with the error Server Error/No Ports on outbound calling. So far we have reports when devices connected to the Virginia and Dallas data center session border controllers. Mobile apps, web clients, windows apps are unaffected
Components affected
bvoip SBC Layer
Latest Updates ( sorted recent to last )
4 months ago - at 08/19/2024 05:56PM

We have had an influx of support calls about physical phones having issues with the error Server Error/No Ports on outbound calling. So far we have reports when devices connected to the Virginia and Dallas data center session border controllers. Mobile apps, web clients, windows apps are unaffected

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