Outage in Bynder

Degraded performance with uploading in Global

Resolved Minor

June 05, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues with uploading on the services in the Global region. It might happen to portals in this region that uploads are successful but are not displayed in the Asset bank. We are working hard on the solution of this problem and will keep you updated on the progress.

Components affected

Bynder Asset Library Bynder Global

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/05/2025 07:27PM

This incident has been resolved.

MONITORING 11 months ago - at 06/05/2025 06:29PM

A fix has been implemented and we are monitoring results. Previously uploaded assets should not be available within the asset bank. Newly uploaded assets should display correctly within the asset bank post upload.

IDENTIFIED 11 months ago - at 06/05/2025 06:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/05/2025 05:57PM

The issue has been identified and a fix is being implemented. The uploads are successful and stored within our system. Please do not re-upload the assets as that will cause duplicates in your system.

INVESTIGATING 11 months ago - at 06/05/2025 05:41PM

We are currently experiencing issues with uploading on the services in the Global region.
It might happen to portals in this region that uploads are successful but are not displayed in the Asset bank. We are working hard on the solution of this problem and will keep you updated on the progress.

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