Bynder's Global region experienced intermittent 504 timeout errors for 1.4 hours, causing user portals to respond slowly or time out completely. The engineering team identified the root cause and implemented a fix, followed by monitoring to ensure stability. The incident was fully resolved after successful remediation.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We’re currently investigating reports of intermittent time outs errors (504) in the Global region. Users may experience their portals being slow to respond or timing out.
Our team has identified the cause and it's working on a resolution.
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