Bynder experienced a service incident where metaproperty options failed to load during file uploads and edits across all regions, preventing users from properly categorizing their content. The upload functionality was affected for 2.3 hours while users encountered missing dropdown options and metadata fields. The issue was identified, fixed, and fully resolved after monitoring confirmed the solution was working properly.
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Start Free TrialThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re currently investigating reports of issues affecting the loading of metaproperty options during upload in all regions. Users may experience during upload or edit that metaproperty options will not display. Our team is working to identify the cause and will share updates as soon as possible.
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