Outage in Cadmium

Support Phone System Availability

Resolved Minor
September 02, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently experiencing issues with our phone system, which may prevent calls from connecting or being answered promptly. Our team is actively working to resolve the problem. In the meantime, we recommend reaching out via email or by opening a support ticket for the fastest response. We appreciate your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 09/02/2025 05:39PM

The issue with our phone system has been resolved, and all services are now operating normally. We appreciate your patience while we worked to address the problem and apologize for any inconvenience this may have caused. Thank you for your understanding.

INVESTIGATING 7 days ago - at 09/02/2025 03:54PM

We're currently experiencing issues with our phone system, which may prevent calls from connecting or being answered promptly. Our team is actively working to resolve the problem. In the meantime, we recommend reaching out via email or by opening a support ticket for the fastest response. We appreciate your patience and understanding.

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