Outage in Cadmium

Eventscribe Server Unavailable

Resolved Major

February 23, 2026 - Started 11 days ago - Lasted about 18 hours
Official incident page

Incident Report

Our team is aware there is a service disruption and is working swiftly to identify the cause. Thank you for your patience.

Components affected

Cadmium Education Harvester Cadmium Website Cadmium Mobile App Cadmium Expo Harvester Cadmium my Cadmium Survey Magnet Cadmium Scorecard

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/24/2026 01:48PM

The issue has been resolved. We will share root cause analysis as soon as possible.

MONITORING 11 days ago - at 02/23/2026 10:30PM

A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

MONITORING 11 days ago - at 02/23/2026 10:25PM

A fix has been put in place, and service is actively being restored. Our team is continuing to monitor the system. We will provide an update as soon as we have more information. Thank you for your patience.

MONITORING 11 days ago - at 02/23/2026 10:15PM

IDENTIFIED 11 days ago - at 02/23/2026 10:00PM

The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.

IDENTIFIED 11 days ago - at 02/23/2026 09:44PM

The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.

INVESTIGATING 11 days ago - at 02/23/2026 09:35PM