Outage in Calix

CAF Latency test results incorrectly reporting "CPE Device Offline"

Resolved Minor
October 25, 2022 - Started over 2 years ago - Lasted about 10 hours
Official incident page

Need to monitor Calix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Calix, and never miss an outage again.
Start Free Trial

Outage Details

Calix is currently investigating an issue with CAF latency tests for GigaSpire and GigaCenter systems. Performance testing for third party systems utilizing TR-143 are not impacted. Additional discussion regarding the matter and status updates can be found on the Calix Community : https://community.calix.com/s/feed/0D54u0000906XP6CAM
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/26/2022 05:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 10/26/2022 02:10AM

We have identified the root cause of the issue and the team is working toward a resolution.

INVESTIGATING over 2 years ago - at 10/25/2022 09:51PM

Calix is currently investigating an issue with CAF latency tests for GigaSpire and GigaCenter systems. Performance testing for third party systems utilizing TR-143 are not impacted.

Additional discussion regarding the matter and status updates can be found on the Calix Community :
https://community.calix.com/s/feed/0D54u0000906XP6CAM

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook