Outage in Calix

Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down) in CSC

Resolved Major
December 10, 2024 - Started 11 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently investigating reports of issues with Systems showing Degraded due to Tr069 connection down in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AevtPfCQI
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 12:52AM

This incident has been resolved.

MONITORING 11 days ago - at 12/10/2024 11:42PM

We are continuing to monitor for any further issues.

MONITORING 11 days ago - at 12/10/2024 11:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 days ago - at 12/10/2024 03:16PM

We are currently investigating reports of issues with Systems showing Degraded due to Tr069 connection down in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link:

https://community.calix.com/s/feed/0D54u0000AevtPfCQI

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