Outage in Calix
Unable to enable/disable Managed Services in Calix Support Cloud (Canada Only)
Resolved Major
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Outage Details
We are currently investigating an issue with enabling/disabling Managed Services (ExperienceIQ and ProtectIQ) in Calix Cloud. This issue only impacts the Canada infrastructure. Please see the following Community post for more details:
https://community.calix.com/s/question/0D54u00009iqDMzCAM/unable-to-enabledisable-managed-services-today-626-in-canada-calix-cloud
Components affected
Calix Support Cloud (calixcloud-ca.calix.com) Calix Command IQ (Canada) Calix Deployment CloudLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 06/27/2023 12:21AM
This incident has been resolved.
MONITORING
about 2 years ago - at 06/26/2023 11:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 years ago - at 06/26/2023 10:58PM
We are currently investigating an issue with enabling/disabling Managed Services (ExperienceIQ and ProtectIQ) in Calix Cloud. This issue only impacts the Canada infrastructure. Please see the following Community post for more details:
https://community.calix.com/s/question/0D54u00009iqDMzCAM/unable-to-enabledisable-managed-services-today-626-in-canada-calix-cloud
Latest Calix outages
Platform Outage: US Calix Cloud - 27 days ago
Product Outage: Calix Operations Cloud - 6 months ago
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