Outage in Calix

US Instances of Cloud Experiencing Slow Responses and Login Issues

Resolved Major
February 14, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where some US instances of Cloud are experiencing slow response times or issues with logging into Calix Cloud. Further details on this issue can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AJkN9eCQF
Components affected
Calix Support Cloud (calixcloud.calix.com) Calix Usage API Calix CSC API Calix Upload API Calix Marketing Cloud (calixcloud.calix.com) Calix Operations Cloud Calix Deployment Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/14/2024 05:28PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/14/2024 04:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 02/14/2024 03:21PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 02/14/2024 03:05PM

We are currently investigating an issue where some US instances of Cloud are experiencing slow response times or issues with logging into Calix Cloud. Further details on this issue can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AJkN9eCQF

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