Outage in Calix

Product Disruption: Calix Service Cloud >> Subscriber Turn Up and Troubleshooting (GUI and API)

Resolved Major
August 06, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of issues with Subscriber Turn Up and Troubleshooting (GUI and API) in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AZCgH3CQL
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/06/2024 06:00PM

This incident has been resolved.

MONITORING 10 months ago - at 08/06/2024 04:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/06/2024 02:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 08/06/2024 01:46PM

We are currently investigating reports of issues with Subscriber Turn Up and Troubleshooting (GUI and API) in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link:

https://community.calix.com/s/feed/0D54u0000AZCgH3CQL

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