Outage in CallHippo

Call setup delay

Resolved Minor
July 08, 2024 - Started over 1 year ago - Lasted less than a minute
Official incident page

Incident Report

Resolution: 11:10 UTC - We have increased our infrastructure resources' capacities to avoid such occurrences in future. Identification: 10:30 UTC - Some of the customers may be facing delay in calls getting connected for India calling. The delay is due to the high call volume. Impact: - Calls are taking longer than expected to get connected. - Calls are not connected for India Numbers.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/08/2024 11:40AM

Resolution: 11:10 UTC
- We have increased our infrastructure resources' capacities to avoid such occurrences in future.

Identification: 10:30 UTC
- Some of the customers may be facing delay in calls getting connected for India calling. The delay is due to the high call volume.

Impact:
- Calls are taking longer than expected to get connected.
- Calls are not connected for India Numbers.

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