Outage in CallRail

DNI slow performance

Resolved Minor
November 10, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue causing very slow performance for Dynamic Number Insertion (number swap); this may cause numbers not to swap in a timely manner, and may impact other services provided via our website script, such as form capture.
Components affected
CallRail DNI and Keyword Tracking

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/11/2022 08:02AM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/11/2022 07:47AM

A fix for this issue has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 11/11/2022 04:03AM

We are investigating an issue causing very slow performance for Dynamic Number Insertion (number swap); this may cause numbers not to swap in a timely manner, and may impact other services provided via our website script, such as form capture.

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