Outage in CallRail
Systemwide Emergency Maintenance
Resolved MajorIncident Report
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 12/02/2023 07:16AM
As of 1:36am EST, error rates have returned to normal and all calls are routing normally. This issue has been resolved.
MONITORING
about 2 years ago - at 12/02/2023 06:35AM
We are continuing to monitor systemwide performance. Performance continues to improve however we are still experiencing elevated error rates for call routing.
MONITORING
about 2 years ago - at 12/02/2023 05:21AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 12/02/2023 05:14AM
The issue has been identified and a fix is being implemented.
Latest CallRail outages
Outbound calling for Lead Center customers - about 1 month ago
Infrastructure outage impacts CallRail services - about 1 month ago
Upstream provider failure - 3 months ago
HubSpot integration not sending call recordings - 4 months ago
Call routing issues for Lead Center - 5 months ago
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