Outage in CallRail
"Call back" option not displaying in the Analytics section
Resolved MinorIncident Report
We are currently investigating an issue that is causing the "call back" button to not display in various pages of the Analytics section, including the Activity logs and the Lead timeline page.
Call routing and reporting are not impacted.
Components affected
CallRail Application DashboardOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 11/12/2024 05:29PM
This incident has been resolved.
MONITORING
11 months ago - at 11/12/2024 04:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 11/12/2024 03:55PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 months ago - at 11/12/2024 03:34PM
We are currently investigating an issue that is causing the "call back" button to not display in various pages of the Analytics section, including the Activity logs and the Lead timeline page.
Call routing and reporting are not impacted.
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Text messages not appearing in the timeline - 4 months ago
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