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Canonical Outage History

Every past Canonical outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1393 Canonical outages since November 2023. The 483 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 15, 2026

May 2026: "academy.canonical.com" is Down

Detected May 15, 2026 11:54 AM EDT · Resolved May 15, 2026 12:23 PM EDT · Duration 29 minutes

The Canonical Academy website (academy.canonical.com) experienced a major outage that rendered the service completely inaccessible. The incident lasted 29 minutes before service was restored. No additional details about the cause or specific resolution steps were provided.

Major May 12, 2026

May 2026: "ppa.launchpad.net" is Down

Detected May 12, 2026 6:27 PM EDT · Resolved May 12, 2026 7:33 PM EDT · Duration about 1 hour

The ppa.launchpad.net service experienced a major outage that lasted 1.1 hours. The incident affected the entire ppa.launchpad.net component, preventing users from accessing package repositories. The service has been restored to normal operation.

Major May 6, 2026

May 2026: "Azure archive mirrors" is Down

Detected May 6, 2026 5:07 AM EDT · Resolved May 6, 2026 5:53 AM EDT · Duration about 1 hour

Canonical's Azure archive mirrors experienced a major outage lasting 45 minutes. The service disruption affected users' ability to access package repositories hosted on Azure infrastructure. The incident was resolved after 45 minutes of downtime.

Major May 6, 2026

May 2026: Component "portal.canonical.com" and a few other components are Down

Detected May 6, 2026 2:04 AM EDT · Resolved May 6, 2026 2:44 AM EDT · Duration 40 minutes

Canonical experienced a major service outage affecting portal.canonical.com, academy.canonical.com, and several other components for 40 minutes. The incident was classified as a major disruption with multiple services going down simultaneously. The services were restored after 40 minutes of downtime.

Major May 5, 2026

May 2026: Component "canonical.com" and a few other components are Down

Detected May 5, 2026 11:27 PM EDT · Resolved May 6, 2026 12:32 AM EDT · Duration about 1 hour

Canonical experienced a major service outage affecting canonical.com, maas.io, and ppa.launchpad.net for 1.1 hours. Users reported very slow connection speeds to these services despite having normal internet connectivity elsewhere. The incident was resolved after approximately one hour.

Major May 5, 2026

May 2026: "ppa.launchpad.net" is Down

Detected May 5, 2026 12:24 PM EDT · Resolved May 5, 2026 12:39 PM EDT · Duration 15 minutes

The ppa.launchpad.net service experienced a major outage that rendered it completely inaccessible. The outage affected the entire ppa.launchpad.net component, preventing users from accessing package repositories. The service was restored after 15 minutes of downtime.

Major May 5, 2026

May 2026: "assets.ubuntu.com" is Down

Detected May 5, 2026 4:57 AM EDT · Resolved May 5, 2026 5:30 AM EDT · Duration 33 minutes

Canonical's assets.ubuntu.com service experienced a major outage lasting 33 minutes. The service was completely down during this period, affecting users' ability to access Ubuntu assets and resources. The incident has been resolved and the service restored.

Major May 5, 2026

May 2026: Component "archive.ubuntu.com" and a few other components are Down

Detected May 5, 2026 2:10 AM EDT · Resolved May 5, 2026 4:10 AM EDT · Duration about 2 hours

Canonical experienced a major outage affecting archive.ubuntu.com and security.ubuntu.com for 2 hours. Users were unable to perform package updates via apt-get, with connection failures to PPA repositories on ppa.launchpad.net and ppa.launchpadcontent.net. The incident has been resolved.

Major May 4, 2026

May 2026: Component "archive.ubuntu.com" and a few other components are Down

Detected May 4, 2026 11:34 PM EDT · Resolved May 5, 2026 1:57 AM EDT · Duration about 2 hours

Canonical's Ubuntu package repositories (archive.ubuntu.com and security.ubuntu.com) experienced a major outage lasting 2.4 hours. Users reported DNS resolution failures and connection issues when trying to access the repositories, preventing package downloads and updates. The services were restored after 2.4 hours of downtime.

Major May 4, 2026

May 2026: "security.ubuntu.com" is Down

Detected May 4, 2026 6:47 PM EDT · Resolved May 4, 2026 7:12 PM EDT · Duration 25 minutes

Canonical's security.ubuntu.com service experienced a major outage lasting 25 minutes. Users reported being unable to connect to package repositories and download updates, with some experiencing issues for up to 2 days. The service has since been restored.