Canonical Outage History

The security.ubuntu.com service experienced a major outage that lasted 20 minutes. The service was completely down during this period, preventing users from accessing Ubuntu security updates and patches. The incident was resolved after 20 minutes, restoring normal access to the security repository.

Canonical experienced a major outage affecting archive.ubuntu.com and security.ubuntu.com for 3.3 hours. Users reported inability to run apt updates, extremely slow download speeds (5kb/s), connection failures to package repositories, and problems installing Ubuntu servers. The outage prevented users from accessing Ubuntu package repositories and performing system updates across multiple distributions including Ubuntu and Linux Mint.

Canonical experienced a major service outage affecting archive.ubuntu.com and security.ubuntu.com components for 43 minutes. Both Ubuntu archive services were completely down during this incident. The services were restored after 43 minutes, resolving the outage.

Canonical experienced a major outage affecting archive.ubuntu.com and security.ubuntu.com for 1.3 hours. Users were unable to access Ubuntu package repositories for system updates, with both the main archive and security update servers being unresponsive. The incident also impacted ppa.launchpad.net, preventing access to personal package archives.

Canonical experienced a major outage affecting archive.ubuntu.com and security.ubuntu.com for 21 minutes. Users were unable to establish connections to these Ubuntu package repositories, preventing access to software updates and security patches. The service was restored after 21 minutes of downtime.

Canonical performed scheduled weekend maintenance on their monitoring systems to prevent alerts during off-hours. The maintenance caused connectivity issues with ppa.launchpadcontent.net, preventing users from accessing package repositories including LibreOffice and Mozilla PPAs due to connection timeouts. The maintenance was completed after 1.7 hours, resolving the access issues.

The Canonical Livepatch API experienced a major outage lasting 1.7 hours. Users reported connection timeouts when trying to access package repositories, including LibreOffice PPA and Mozilla paths on ppa.launchpadcontent.net. The service has been restored.

The Ubuntu blog (blog.ubuntu.com) experienced a critical status issue that lasted 7 minutes. Users also reported that ppa.launchpadcontent.net was down during this incident. The service was restored after the brief 7-minute outage.

Canonical's assets.ubuntu.com service experienced a major outage and was completely down. The incident affected access to Ubuntu assets and resources hosted on that domain. The service was restored after 8 minutes of downtime.

Canonical experienced a DoS attack that required severely restricting traffic to Launchpad services, affecting ppa.launchpad.net for 2 hours with minor impact status. Users reported being unable to access any Canonical domains including *.ubuntu.com and canonical.com from Australia during the incident. The issue was resolved through traffic restrictions and alert overrides as part of the defensive response.