Canonical Outage History

The Ubuntu Matrix Server experienced a major outage lasting 1.6 hours. Users reported severe performance issues with archive.ubuntu.com, including 8-second response times for simple requests and file size mismatches indicating mirror synchronization problems. The service has been restored to normal operation.

Canonical experienced a major service outage affecting security.ubuntu.com and archive.ubuntu.com components for 2.3 hours. The incident prevented users from accessing Ubuntu security updates and package archives. The services were restored after 2.3 hours, resolving the connectivity issues.

Canonical's Ubuntu archive servers (archive.ubuntu.com and security.ubuntu.com) experienced high demand that caused slower than normal download speeds. The incident affected users' ability to efficiently download packages and security updates from these primary Ubuntu repositories. The performance issues were resolved after approximately 21 hours.

Canonical's Landscape service and Landscape Message System experienced a major outage lasting 20 minutes. Both core Landscape components were completely down during this incident. The service has since been restored to normal operation.

Canonical experienced a major service incident where assets.ubuntu.com was completely unavailable for both HTTP and HTTPS connections, lasting 10.4 hours. The outage affected users' ability to access Ubuntu assets and resources through the primary assets domain. The incident was classified as major due to the complete unavailability of these critical components.

Canonical experienced a major service incident where assets.ubuntu.com was down for both HTTPS and HTTP connections, lasting 1.2 hours. The outage affected users' ability to access Ubuntu assets and resources through the primary assets domain. The service has since been restored to normal operation.

Canonical experienced a major service incident where the assets.ubuntu.com domain became inaccessible via both HTTP and HTTPS protocols. The outage affected users' ability to access Ubuntu assets and resources hosted on this domain. The incident was resolved after 39 minutes of downtime.

Canonical's assets.ubuntu.com HTTP service experienced a major outage lasting 14 minutes. The service was completely down during this period, affecting access to Ubuntu assets and resources. The incident was resolved and service was restored.

Canonical experienced a major service incident where the assets.ubuntu.com website became unavailable for both HTTP and HTTPS connections. The outage lasted 27 minutes and affected users' ability to access Ubuntu assets and resources. The incident was resolved after the 27-minute duration, restoring normal service to the affected components.

Canonical's assets.ubuntu.com HTTPS service experienced a major outage lasting 18 minutes. The service was completely down during this period, affecting users' ability to access Ubuntu assets over secure connections. The issue was resolved and service was restored after 18 minutes.