Outage in Canva

Users may encounter issues when using video background remover

Resolved Minor
January 10, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Users may have issues with: - Video background remover on their uploaded media We are currently investigating the issue and will keep you updated.
Components affected
Canva Edit Designs
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/10/2025 04:59AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 01/10/2025 02:04AM

Users may have issues with:
- Video background remover on their uploaded media

We are currently investigating the issue and will keep you updated.

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