Outage in Canva
Unable to access Canva due to Timeout Errors
Resolved MajorIncident Report
We’re aware of an issue where users are unable to access Canva and are encountering timeout errors when attempting to load the platform.
Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
Components affected
Canva Image Uploads Canva Design Downloads / Sharing Canva View Designs Canva Edit Designs Canva iPad app Canva iOS app Canva Android appTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/27/2025 02:33AM
This incident has been resolved.
MONITORING
11 months ago - at 05/26/2025 08:54AM
Access to Canva has now been restored and most users should be able to use the platform as expected.
However, we’re aware that some users may still experience issues with saving their designs. Our engineering team is actively monitoring the situation and continuing work to fully resolve these remaining issues.
MONITORING
11 months ago - at 05/26/2025 08:53AM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 05/26/2025 08:52AM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 05/26/2025 08:25AM
Access to Canva has now been restored and most users should be able to use the platform as expected.
However, we’re aware that some users may still experience issues with saving their designs. Our engineering team is actively monitoring the situation and continuing work to fully resolve these remaining issues.
MONITORING
11 months ago - at 05/26/2025 08:06AM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 05/26/2025 07:59AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 05/26/2025 07:39AM
We are continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/26/2025 07:21AM
We are continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/26/2025 07:16AM
We are continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/26/2025 06:50AM
We’re aware of an issue where users are unable to access Canva and are encountering timeout errors when attempting to load the platform.
Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
source IsDown
Canva service outage and loading issues
Reports started 10 minutes before official outage was reported
Canva is experiencing a widespread outage, causing page load failures, content saving timeouts, and account switching problems.
Latest Canva outages
Some users may experience issues accessing AI Voice - 6 days ago
Some users may encounter issues loading Canva. - 25 days ago
Media uploads failing for some users - about 1 month ago
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