Canva experienced a major outage affecting users in some countries who were unable to access the platform or view media content in the editor. Users reported being unable to see uploaded images and videos, with some experiencing complete inability to load the Canva website or access their files. The incident was resolved after approximately 1 hour through a fix implementation and monitoring period.
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This incident has been resolved.
A fix has been implemented and we are currently monitoring for any further issues.
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
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