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Outage in Canva

Some users might experience intermittent errors in Canva

Resolved Major
May 21, 2026 - Started 21 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Canva experienced a major service incident where some users encountered intermittent errors while using the platform. The issue affected user access and functionality for approximately 1.2 hours. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/22/2026 04:41AM

This incident has been resolved.

MONITORING 21 days ago - at 05/22/2026 04:07AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 21 days ago - at 05/22/2026 03:46AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 05/22/2026 03:34AM

We are currently investigating the issue.

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