Outage in Canva
Some users may have issues accessing Canva
Resolved MajorIncident Report
Summary AI Generated
Canva experienced a major incident where some users encountered issues with payments and billing features, with at least one user reporting inability to download content due to account loading problems. The engineering team implemented a fix within 28 minutes and monitored the system until full resolution was confirmed.
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 05/29/2026 02:12AM
This incident is now resolved. Thank you for your patience and understanding.
MONITORING
about 18 hours ago - at 05/29/2026 01:58AM
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
INVESTIGATING
about 18 hours ago - at 05/29/2026 01:48AM
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
INVESTIGATING
about 18 hours ago - at 05/29/2026 01:46AM
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
Latest Canva outages
Some users may have issues accessing Canva - 22 days ago
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