Outage in Canva
Some users may experience errors exporting video
Resolved MajorIncident Report
Summary AI Generated
Canva experienced a major incident where some users encountered errors when trying to export videos from the platform. The issue affected video export functionality for a subset of users over a 24-minute period. Engineers identified the root cause and successfully resolved the problem, restoring normal video export capabilities.
Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 06/15/2026 11:22AM
This incident is now resolved. Thank you for your patience and understanding.
IDENTIFIED
about 4 hours ago - at 06/15/2026 11:01AM
Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
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