Outage in Canva
Some users might experience errors when trying to access designs
Resolved MajorIncident Report
Summary AI Generated
Canva experienced a major service incident where users encountered "Trying to reconnect" errors when accessing designs, with warnings that work could be lost during editing. The issue affected design access and editing functionality for 39 minutes. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/07/2026 02:11AM
This incident has been resolved.
MONITORING
1 day ago - at 05/07/2026 01:55AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/07/2026 01:32AM
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
Latest Canva outages
Some users may have issues accessing Canva - about 8 hours ago
Some users may have issues accessing Canva - 8 days ago
Some users may have issues accessing Canva - 9 days ago
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