Outage in Canva
Some users might experience errors when trying to access designs
Resolved MajorIncident Report
Summary AI Generated
Canva experienced a major service incident where users encountered "Trying to reconnect" errors when accessing designs, with warnings that work could be lost during editing. The connectivity issues affected design access and editing functionality for approximately 1.2 hours. The incident was identified and resolved through investigation and implementation of a fix.
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/07/2026 04:37AM
This incident has been resolved.
IDENTIFIED
1 day ago - at 05/07/2026 03:54AM
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
INVESTIGATING
1 day ago - at 05/07/2026 03:29AM
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We are currently investigating the issue.
Latest Canva outages
Some users may have issues accessing Canva - about 8 hours ago
Some users may have issues accessing Canva - 8 days ago
Some users may have issues accessing Canva - 9 days ago
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