Outage in Canvas Instructure

Users experiencing issues while accessing parts of Mastery Connect

Resolved Major
June 13, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing a major outage due to an issue that Amazon Web Services is having. Assessments, Items, Users, Sections and any new user content will not be available in searches, indexes, and lists. New scores are not populating in the tracker or reports. Emails are not being sent to users (including password resets).
Components affected
Canvas Instructure Mastery Connect
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 09:23PM

The issue has been resolved.

INVESTIGATING over 1 year ago - at 06/13/2023 08:25PM

We are experiencing a major outage due to an issue that Amazon Web Services is having.

Assessments, Items, Users, Sections and any new user content will not be available in searches, indexes, and lists. New scores are not populating in the tracker or reports. Emails are not being sent to users (including password resets).

Latest Canvas Instructure outages

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