Outage in Canvas Instructure

Stride Users in IAD are getting 500 errors and slow requests Errors

Resolved Minor
August 18, 2025 - Started 22 days ago - Lasted 39 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Canvas Instructure Canvas LMS Canvas Instructure us-east-1
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 08/18/2025 04:32PM

This incident has been resolved.

IDENTIFIED 22 days ago - at 08/18/2025 03:55PM

The issue has been identified and a fix is being implemented.

Latest Canvas Instructure outages

Some users in North America are having trouble loading Canvas. - 6 days ago
Some users are getting slow load time and Page errors when attempting to access Canvas - 6 days ago
Some users are getting slow load time and Page errors when attempting to access Canvas - 15 days ago
Users in the Virginia region are unable to access the Impact Dashboard - 15 days ago
Stride Users in IAD are getting 500 errors and slow requests Errors - 23 days ago

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