Outage in Canvas Instructure

Users who are trying to sync data from CD2 via API is getting malformed responses from Dap/job/{id}

Resolved Minor
March 19, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Users for Canvas Data 2 using the https://api-gateway.instructure.com/dap/job/{id} are getting malformed responses. We are currently investigating
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2025 06:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/19/2025 06:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/19/2025 05:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/19/2025 05:08PM

Users for Canvas Data 2 using the https://api-gateway.instructure.com/dap/job/{id} are getting malformed responses. We are currently investigating

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