Outage in Canvas Instructure
Users are unable to call into Canvas Support
Resolved MinorIncident Report
The phone provider for Canvas Support is currently experiencing technical problems. Due to this fact reaching Canvas Support via phone may take longer than normal. You are still able to contact Canvas Support via our chat tool, email, and the help menu.
Components affected
Canvas Instructure Support: Phones/ChatTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/18/2025 05:41AM
This incident has been resolved.
INVESTIGATING
7 months ago - at 09/18/2025 01:30AM
The phone provider for Canvas Support is currently experiencing technical problems. Due to this fact reaching Canvas Support via phone may take longer than normal. You are still able to contact Canvas Support via our chat tool, email, and the help menu.
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