Outage in Canvas Instructure

LearnPlatform Portal is Down due to Database connectivity

Resolved Major
October 23, 2025 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

LearnPlatform portal is down due to database connectivity issues. The engineering team has identified the problem and is working to resolve it. Users may see a 502 Bad Gateway status page after logging in. We are monitoring the situation and will update the page frequently.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/23/2025 02:40PM

This incident has been resolved.LearnPlatform Portal is now operational for users. The issue is resolved.

IDENTIFIED 6 days ago - at 10/23/2025 02:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 10/23/2025 01:38PM

LearnPlatform portal is down due to database connectivity issues. The engineering team has identified the problem and is working to resolve it. Users may see a 502 Bad Gateway status page after logging in. We are monitoring the situation and will update the page frequently.

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