Outage in Canvas Instructure

Some users are unable to download files using Canvas apps on Android devices

Minor
December 02, 2025 - Started 21 minutes ago
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Canvas Instructure ca-central-1 Canvas Instructure eu-central-1 Canvas Instructure eu-west-1 Canvas Instructure us-east-1 Canvas Instructure us-west-2 Canvas Instructure ap-southeast-1 Canvas Instructure ap-southeast-2 Canvas Instructure Canvas Mobile

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 minutes ago - at 12/02/2025 01:05PM

We are continuing to investigate this issue.

INVESTIGATING 21 minutes ago - at 12/02/2025 12:45PM

We are currently investigating this issue.

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Impact Dashboard, Messaging and Insights are unavailable. - 14 days ago
Some users are experiencing issues when previewing files in Canvas - 17 days ago
Some users are receiving 503 errors when accessing the new Portfolio feature - 18 days ago

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