Outage in Canvas Instructure

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Resolved Minor

January 21, 2026 - Started 16 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Canvas Instructure Canvas LMS Canvas Instructure ap-southeast-1

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Latest Updates ( sorted recent to last )

MONITORING 16 days ago - at 01/21/2026 03:36PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 02:57PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 02:30PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 02:12PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 01:56PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 01:37PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 01:17PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 01/21/2026 12:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 16 days ago - at 01/21/2026 12:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 01/21/2026 12:51PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 01/21/2026 12:35PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 01/21/2026 12:19PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 01/21/2026 12:06PM

We are currently investigating this issue.

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