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Outage in Canvas Instructure

Learnosity outage impacting assessment delivery to students

Resolved Major
February 04, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1). Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible." Impacting MC student, MC masterygrade, and MC performance grader.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/04/2026 08:13PM

As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1).

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

MONITORING 1 day ago - at 02/04/2026 06:57PM

"As of 18:52 UTC, the Learnosity System Engineering team has put a fix in place. We will continue to monitor for some time to ensure a stable recovery, but all services are operational again.

Learnosity Support and Systems Engineering teams will continue to actively monitor the issue, and will follow on with an update and resolution as soon as possible."

INVESTIGATING 1 day ago - at 02/04/2026 06:54PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 02/04/2026 06:49PM

From Learnosity:
"As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1).

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible."

Impacting MC student, MC masterygrade, and MC performance grader.

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