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Outage in Canvas Instructure

Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

Resolved Minor
February 25, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Canvas LMS experienced slow load times and page errors for 1.9 hours, affecting users in the us-east-1 region. Users reported inability to update grades on the iPhone app and encountered blank pages that failed to load, though some module tabs remained functional. The issue was identified, fixed, and resolved after monitoring confirmed the solution was effective.

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/25/2026 12:56AM

This incident has been resolved.

MONITORING 3 months ago - at 02/25/2026 12:49AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/25/2026 12:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/24/2026 11:37PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/24/2026 11:11PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/24/2026 11:04PM

We are currently investigating this issue.

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