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Outage in Canvas Instructure

Some users are being logged out from their Canvas Application on Android mobile devices

Resolved Minor
April 08, 2026 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Canvas Instructure experienced an issue where some users were being automatically logged out from their Canvas application on Android mobile devices. The incident affected the Canvas Mobile component and lasted 3.6 hours. The issue was identified and a fix was implemented to resolve the authentication problem.

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas Mobile
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 04/08/2026 09:57AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 04/08/2026 09:07AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 04/08/2026 08:57AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 04/08/2026 08:44AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 04/08/2026 08:29AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 04/08/2026 08:14AM

We are currently investigating this issue.

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