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Outage in Canvas Instructure

Some users may encounter broken images and media files in Canvas

Resolved Minor
April 08, 2026 - Started about 17 hours ago - Lasted 30 minutes
Official incident page

Incident Report

Summary AI Generated

Canvas Instructure experienced a minor incident where some users encountered broken images and media files in the Canvas LMS platform. The issue affected multiple regions including eu-central-1, us-west-2, and ap-southeast-1. The problem was identified, fixed, and resolved within 30 minutes.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 04/08/2026 09:49AM

This incident has been resolved.

MONITORING about 17 hours ago - at 04/08/2026 09:45AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 17 hours ago - at 04/08/2026 09:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 17 hours ago - at 04/08/2026 09:23AM

We are currently investigating this issue.

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