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Outage in Canvas Instructure

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Resolved Minor
April 24, 2026 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Canvas LMS experienced a 5.9-hour outage where course import/export, SIS imports, Blueprint syncs, and grade posting jobs failed to process for some users in the ap-southeast-1 region. The issue was identified and a fix was implemented, with the incident fully resolved after monitoring confirmed the solution was working properly.

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/24/2026 01:26PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/24/2026 09:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/24/2026 09:03AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/24/2026 07:33AM

We are currently investigating this issue.

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