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Outage in Canvas Instructure

Some Users May Encounter Errors When Accessing Canvas

Resolved Major
May 04, 2026 - Started 6 days ago - Lasted 40 minutes
Official incident page

Incident Report

Summary AI Generated

Canvas Instructure experienced a major service incident where users encountered 500 internal server errors and were unable to access the Canvas LMS platform, preventing access to course materials during finals period. The outage lasted 40 minutes, during which users reported complete inability to load Canvas pages or access educational content. The incident was resolved after investigation and service restoration.

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/05/2026 12:09AM

This incident has been resolved.

INVESTIGATING 6 days ago - at 05/04/2026 11:33PM

We are currently investigating this issue.

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