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Outage in Canvas Instructure

Some users in Western Europe are experiencing slow load times in Canvas DocViewer.

Resolved Minor
June 22, 2026 - Started about 1 month ago - Lasted 17 minutes
Official incident page

Incident Report

Summary AI Generated

Some users in Western Europe experienced slow load times in Canvas DocViewer, with additional reports of Canvas Studio failing to save video recordings and incorrectly displaying a "finishing up a previous recording" message. The incident affected Canvas LMS and lasted approximately 17 minutes. The issue was resolved without further details on the root cause.

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/23/2026 01:52AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 06/23/2026 01:36AM

We are currently investigating this issue.

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