Outage in Canvas Instructure
Students unable to submit or resume certain assessments
Resolved MinorIncident Report
Summary AI Generated
A Mastery Connect issue prevented some students from submitting or resuming certain assessments, lasting approximately 96 hours. The problem was limited in scope and did not affect Mastery Predictive Assessments. A fix was implemented and monitored before the incident was resolved.
Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.
Components affected
Canvas Instructure Mastery ConnectLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/31/2026 06:53PM
Our Engineering team is actively investigating and working to correct [Customer experience behavior]. At this time users are still experiencing [Customer experience behavior] . [Type out a workaround if applicable].
MONITORING
5 days ago - at 08/28/2026 04:12PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 08/27/2026 06:39PM
Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.
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