Outage in Capsule

Capsule is currently degraded

Resolved Major
December 09, 2023 - Started almost 2 years ago
Official incident page

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Outage Details

We're investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/10/2023 09:22AM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/09/2023 02:40PM

We're continue to monitor application performance.

IDENTIFIED almost 2 years ago - at 12/09/2023 12:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/09/2023 12:45PM

We have put some mitigations in place. However you may still experience some poor performance. We continue to work on restoring the service to normal.

IDENTIFIED almost 2 years ago - at 12/09/2023 11:31AM

Capsule is still working but availability is patchy some requests taking longer than normal to serve. We're are continuing to work on mitigating the outage. We'll keep you updated.

IDENTIFIED almost 2 years ago - at 12/09/2023 10:23AM

We're continuing to work on the issue. Capsule is up, but running slowly. We're working to fully mitigate and get the performance back to normal.

INVESTIGATING almost 2 years ago - at 12/09/2023 09:32AM

We're working on mitigating a Denial of Service attack against our site. We'll keep you updated.

INVESTIGATING almost 2 years ago - at 12/09/2023 07:52AM

We're are continuing to investigate.

INVESTIGATING almost 2 years ago - at 12/09/2023 07:04AM

We're investigating the issue.

Latest Capsule outages

Dropbox Processing Delay - 12 months ago
Connectivity issues - over 2 years ago
BT Broadband Connectivity Issues - almost 3 years ago
Capsule is unavailable because of network connectivity - about 3 years ago
Capsule is unavailable for some customers - about 4 years ago

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