Outage in Capsule

Capsule is currently degraded

Resolved Major
December 09, 2023 - Started about 2 years ago
Official incident page

Incident Report

We're investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/10/2023 09:22AM

This incident has been resolved.

MONITORING about 2 years ago - at 12/09/2023 02:40PM

We're continue to monitor application performance.

IDENTIFIED about 2 years ago - at 12/09/2023 12:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 12/09/2023 12:45PM

We have put some mitigations in place. However you may still experience some poor performance. We continue to work on restoring the service to normal.

IDENTIFIED about 2 years ago - at 12/09/2023 11:31AM

Capsule is still working but availability is patchy some requests taking longer than normal to serve. We're are continuing to work on mitigating the outage. We'll keep you updated.

IDENTIFIED about 2 years ago - at 12/09/2023 10:23AM

We're continuing to work on the issue. Capsule is up, but running slowly. We're working to fully mitigate and get the performance back to normal.

INVESTIGATING about 2 years ago - at 12/09/2023 09:32AM

We're working on mitigating a Denial of Service attack against our site. We'll keep you updated.

INVESTIGATING about 2 years ago - at 12/09/2023 07:52AM

We're are continuing to investigate.

INVESTIGATING about 2 years ago - at 12/09/2023 07:04AM

We're investigating the issue.

Latest Capsule outages

Dropbox Processing Delay - about 1 year ago
Connectivity issues - over 2 years ago
BT Broadband Connectivity Issues - about 3 years ago
Capsule is unavailable because of network connectivity - over 3 years ago
Capsule is unavailable for some customers - over 4 years ago

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